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Getting Through COVID-19

March 13, 2020

 

At Cornerstone Bank, the safety of our customers, employees, and communities we serve is our top priority. Because of this, we are closely monitoring the latest reports from the Centers for Disease Control (CDC) and have taken a number of extensive steps to ensure your health and safety when visiting any of our locations by:

  • Providing more hand sanitizing dispensers across our branches
  • Providing sanitizing hand wipes to branches for use on hands, work areas, and door knobs to keep work environments healthy and virus free
  • Increasing the frequency of all of our cleaning activities in branches, including, offices, restrooms, teller workstation areas, door handles, counter tops, safe deposit box area, etc.
  • Insuring our protocols for cleaning and sanitation meet/exceed the guidelines of the CDC and that of local and state health authorities.
  • Educating branch teams on best practices recommended by the CDC

Cornerstone Bank drive through and lobby will remain open during regular operating hours at this time.

As a reminder, Cornerstone Bank offers several ways to access your accounts and meet your banking needs without even visiting a branch.

Online Banking.

Through one secure source, you can view account balances and transactions, view check and deposit images, transfer funds and loan payments, and transfer funds between banks with Bank-to-Bank transfer (upon approval).

CSB.Online FAQ

Mobile Banking.

Through the CSB.Mobile app, you can have access to online banking tools as well as the ability to deposit checks to your account by snapping photos with your smartphone.

Find our mobile app on the App Store and Play Store here: App Store, Play Store

CSB.Mobile FAQ

Mobile Deposit FAQ

ATM Locations.

Get cash, transfer funds and check balances. Also, deposit and cash checks at the Smart ATM in Green Forest. Use any ATM and get up to $20 in fees refunded with both Kasasa checking accounts.

 

Coronavirus FAQ

How Does This Coronavirus Spread? The coronavirus spreads in air droplets when someone coughs or sneezes. That means people within 5 or 6 feet of an infected person would be the most likely to get sick—when those viral particles land on a mucus membrane like your eye. Such viruses can also spread when people touch a surface contaminated with infectious droplets, then touch their own nose, mouth, or eyes.

What Are the Symptoms? There have been a wide range of symptoms so far, ranging from mild to severe. In most cases, people have had a fever and dry cough. In the more severe cases, people have developed pneumonia and shortness of breath. In a small percentage of cases, the disease has been fatal. Most people who fall ill recover within two weeks. People with more severe cases generally recover in three to six weeks.

How Can I Protect Myself?  Practice proper cough and sneeze etiquette – cover your nose and mouth if you cough or sneeze. Cough or sneeze into the bend of your elbow instead of your hands. Avoid sick people and try to stay home when you are sick. Frequently washing your hands has been proven to help slow the spread of viruses such as this. Be sure to wash your hands with soap and for at least 20 seconds. In a pinch, hand sanitizer with at least 60% alcohol will work, however washing your hands is the preferred method.  Unfortunately, the CDC has stated face masks will not help prevent you from contracting this virus.

 

Our staff will continue to monitor the updates on the coronavirus as it applies to Northwest Arkansas. We will post applicable details on this evolving situation on our social media platforms and website.