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Security Awareness

At Cornerstone Bank, keeping your personal financial information secure is one of our utmost priorities.  As advancements in technology are made, fraud is becoming increasingly complex. Every day thieves find new ways to get your personal information, by any means possible. Email, social media sites, even your smartphone are all susceptible targets for these criminals. In addition to the security features Cornerstone Bank has in place, you can also help fight fraud by being aware of what the potential threats are and taking steps to protect your information.  You are a key resource in keeping your information safe and secure.
 
If you think you are a victim of Identity Theft, please contact us immediately and visit the Federal Trade Commission Identity Theft resource page for more information.      
Keeping Your Information Safe
To help safeguard your information from potential fraud and identify theft, we offer the following recommendations.
 
Never
Give personal information on the phone, Internet, via email or text; unless you know with whom you are dealing.

Click on links sent in unsolicited emails or texts.

Use obvious passwords, such as birth dates or mother’s maiden name.

Do not disclose your PIN to anyone.

Do not over share on Social Media.

Always
  • Keep your PIN numbers secure; never keep them in your wallet.
  • Keep your anti-virus and anti-spyware software up to date.
  • Shred all financial documents and paperwork before discarding them.
    Protect your SSN. Only give it out if it’s necessary or ask to use another form of ID.
  • Keep your personal information in a secure place at your home.
  • Monitor your financial statements regularly and notify Cornerstone Bank of suspicious activity.
  • Monitor your credit report regularly for unauthorized purchases or debts.
For a Free Copy of Your Credit Report
Contact one of these reputable companies who offer a free copy of your credit report:
Tips for Small Business
Tips for Small Business – Combating Cyber Fraud

Cybercriminals are increasingly targeting small businesses to transfer funds from accounts and steal private information, a fraud referred to as “corporate account takeover”. Criminals use spoofed emails, malicious software and online social networks to obtain login credentials to business accounts in order to make illicit transactions. Cornerstone Bank provides Multi-Factor Authentication services through our eBusinessLink online banking provider; however, combating account takeover is a shared responsibility between businesses and financial institutions.
 
Here are a few tips to help prevent account takeover:

Protect your online environment.
It is important to protect your cyber environment just as you do your physical location. Do not use unprotected internet connections and keep updated anti-virus and anti-spyware protection on your computers. Change passwords at least every 90 days and use something complex with a combination of numbers, letters and special characters. Don’t use the same password for different software programs or internet sites.
 
Partner with Cornerstone Bank for payment authentication.
Cornerstone Bank will not release an online initiated wire transfer or ACH transaction without first verifying with an authorized employee at your business. In addition, talk to us about services that offer call backs, multi-person approval processes, batch limits and other tools that help protect you from unauthorized transactions.
 
Pay attention to suspicious activity and react quickly.
Put your employees on alert. Watch out for strange network activity, do not open suspicious emails and never share account information. If you suspect a problem, disconnect the compromised computer from your network and contact the Bank.
 
Understand your responsibilities and liabilities.
The online banking agreement with Cornerstone Bank details what commercially reasonable security measures are required in your business. It is critical that you understand and implement the security safeguards in the agreement. If you don’t, you could be liable for losses resulting from account takeover. Please contact Cornerstone Bank if you have any questions about your responsibilities.
 
 
 
 
 
 
Social Engineering
One relatively new area of fraud is social engineering, which refers to techniques that cyber criminals use to trick people into revealing personal information. Please review the information below that will help you recognize potential scams and steps to take if you become victim to one.
 
Phishing: A type of social engineering scam in the form of a letter or email, which directs you to click a fraudulent link or provide personal information. Fraudulent websites used in phishing scams are commonly disguised as widely known businesses or financial institutions.

Potential phishing scam indicators:
  • Generic greetings such as "Dear Valued Bank Customer"
  • Masked links which make fraudulent website links appear legitimate
  • Requests for personal information
  • Urgent requests and limited-time offers
  • Misspellings
Vishing: A type of social engineering scam performed over the telephone or voice mail. Fraudsters pretend to be associated with a financial institution or well-known business and leave an "urgent" voice mail message. This message will request you call another number to provide your account or personal information. Criminals using vishing scams prefer to leave a voice mail message rather than talk directly to you.

If you answer a vishing call:
  • Do not give the caller any information.
  • Ask for their name and the name of the organization they are representing.
  • Tell them you’ll call them back and hang up. Do not use the number they provided.
  • Look up the phone number for the organization they identified and call that number.
  • Explain to their representative why you are calling.
SMiShing (SMS phishing): A type of social engineering scam sent through a mobile device, usually in the form of a mass text message. This type of message may look as if it's from Cornerstone Bank or other business, which would have customer account information. It will usually state your account has been temporarily locked; then direct you to call a telephone number or visit a website to unlock the account with your personal information.
Cybersecurity Checklist